All Claims must be filed within 20 days of the invoice date.


Customer is responsible for the return freight, unless other arrangements are
specifically agreed to at the time the return is arranged
.

 

We are able to accept returns on unopened boxes, in their original condition,
within 90 days of the original invoice date.

All returns are subject to inspection, and a 20% restocking fee.

 

Enclose a copy of the packing slip with all returns. If packing slip is unavailable,  
enclose a 3 x 5 card with the name of the company, the telephone number with area code,  
and if available, the date of the original order.

 


Please note that these steps are intended to expedite the return process.
Your cooperation is greatly appreciated.   

© 2007 Dermatec Direct. All rights reserved.
© 2005 Dermatec Direct. All rights reserved.


Dermatec Direct return policy
FAQ